Let’s talk about
your place.

1. Using this website

You may use this website to learn about our services, view our work and contact our team. Please provide accurate information and use the website lawfully. Do not interfere with its operation, submit harmful material or attempt to access information that is not intended for you.

2. Quotes and service requests

Submitting a form or requesting a quote does not, by itself, confirm a booking. Service availability, the work included, pricing and appointment details will be agreed with you before work begins. Please review your quote and ask us about anything that is unclear.

A job may require an assessment of the property before a final quote can be provided. Any additional work or change to an agreed price must be discussed and approved before it is carried out. Your accepted written quote or service agreement governs the specific details of your job.

3. Scheduling, access and weather

Please let us know about access requirements, locked gates, pets, fragile items, existing damage or other conditions that may affect the work. You must have authority to arrange services at the property.

Weather, safety conditions or unexpected site conditions may require a change to an appointment or the work we can safely perform. If that happens, we will contact you to discuss the next steps. Please contact us as soon as possible if you need to change or cancel an appointment. Any cancellation or rescheduling charge must be disclosed and agreed in advance.

4. Prices and payment

Your quote or service agreement will state the price, applicable taxes, payment timing and any deposit or other agreed charges. These website terms do not introduce a separate deposit, late fee or cancellation fee. Contact us if you have a question about an invoice.

5. Service care and concerns

We want you to be happy with the work. If you have a concern about a completed service, please contact us so we can review it with you and work toward a resolution consistent with our satisfaction guarantee and your service agreement.

Some conditions, such as damaged glass, worn finishes or pre-existing defects, may require repair or specialist treatment beyond the agreed cleaning service. Any service-specific limitations or product warranties should be explained in your quote or service agreement. Nothing in these terms removes rights or remedies you have under applicable law.

6. Website information and content

We aim to keep service information and contact details accurate. Website descriptions, photographs and lighting examples illustrate our services; the work and products for your property will be specified in your quote. Please confirm any detail that is important to your booking.

You may view this website for your own use. Reuse of photographs, videos, branding or other protected content requires permission from the relevant rights holder unless otherwise permitted by law. Customer reviews reflect the individual reviewers’ experiences.

7. Forms, external links and communications

Our request form uses Jobber to help us receive and manage service inquiries. Social profiles, review platforms and other linked services operate under their own terms and privacy practices. Please avoid including payment card details or other sensitive information in a general inquiry.

When you contact us, we may respond using the contact details you provide about your inquiry or requested service. A service inquiry does not, by itself, authorize unrelated marketing. Please tell us your preferred way to be contacted.

8. Updates and questions

We may update these website terms from time to time. The date above identifies this version. A website update does not change an existing service agreement without the parties’ agreement where required by law.

Questions about these terms or a service? Call Pane Pros Window Cleaning at (303) 335-9508 or use our Contact Us page.